Legal Information

1. Legal Notice (Company Details)

This Legal Notice complies with the UAE Federal Decree-Law No. 14 of 2023 on E-Commerce and relevant consumer protection laws.

2. Privacy Policy & Cookies (UAE PDPL & EU GDPR)

This policy complies with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) and the European Union General Data Protection Regulation (GDPR), as we offer our exclusive services to clients worldwide, including Europe.

2.1 Data Collection & Purpose: We collect personal information (such as name, contact details, and style preferences) only when you voluntarily submit it via WhatsApp or direct communication. Your data is used strictly to provide bespoke personal shopping services, fulfill sourcing requests, and communicate with you.

2.2 International Transfers: As a Dubai-based entity serving international clients, any data transferred from the EU to the UAE is protected with adequate technical and organizational security measures, respecting GDPR principles.

2.3 Data Security: We do not sell, rent, or distribute your personal data to third parties. We implement strict measures to protect your data against unauthorized access, loss, or disclosure.

2.4 Your Rights (GDPR & PDPL): You have the right to:

To exercise any of these rights, please contact us at our registered email or phone number.

2.5 Cookies & Google Analytics: Our website uses essential cookies for basic functionality. Additionally, we use Google Analytics to analyze website traffic and improve user experience. Google Analytics uses third-party cookies. In strict compliance with UAE and EU laws, these analytics cookies are blocked by default and are only activated if you explicitly click "Accept" on our Cookie Consent Banner.

If you have accepted and wish to withdraw your consent, you can clear your browser cookies for this site, and the banner will appear again, allowing you to decline.

3. Terms & Conditions

By accessing our website and utilizing our services, you agree to these Terms and Conditions.

3.1 Service Scope: The Eyes of Dubai provides luxury personal shopping, wardrobe detox, and exclusive sourcing services. All services are subject to availability and bespoke consultation.

3.2 Payments & Fees: Service fees are agreed upon during the initial consultation. Sourced items are billed separately. Full transparency regarding retail price, sourcing fees, and VAT (if applicable) is provided before any transaction.

3.3 Cancellations & Refunds: Due to the bespoke nature of our services and exclusive sourcing, consultation fees and sourcing deposits are generally non-refundable unless otherwise stipulated in your direct client agreement.

3.4 Intellectual Property: All content, photography, and branding on this website are the intellectual property of The Eyes of Dubai. Unauthorized reproduction is strictly prohibited.

3.5 Governing Law: These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.